Feature
Chess academy parent portal
A chess academy parent portal is the place families check attendance, homework, reports and fees without calling the coach. In ChessCore a parent joins from an email invite, signs in with their own login in any browser, and can send requests to the academy, with nothing to install. Paying invoices online is part of the Grow plan and up.
Chess parent communication software helps answer the questions that interrupt your week: the “was my child there?” messages, the fee questions, the “how is she doing?” questions. The portal answers many of them before they are asked.
How it works
From an email invite to a parent who checks first
Four steps, with nothing for the family to install.
The academy sends an invite
An email invite to the guardian on file, valid for 7 days. Staff can also copy the link and share it.
The parent creates a login
An email and password or a passkey, with two-step verification if they switch it on.
They open it in any browser
On a phone or a laptop, with nothing to install, scoped to their own children.
They choose their messages
Which messages arrive, including WhatsApp updates where the academy has connected it and they opt in.
The parent view
What a parent opens on their phone
Pick a row to see that part of the portal for Mateo S., a made-up student at the Knight’s Gate example academy.
What the parent portal is
The ChessCore parent portal is a parent-facing view of the academy data that already lives in the system. The academy sends a guardian an email invite, which stays valid for 7 days; staff can also copy the invite link and share it. The parent then creates a login with an email and password or a passkey, and can switch on two-step verification. After that the portal works in any browser, on a phone or a laptop, and there is no app to install.
If an invitation is not used. Check the address first: the invitation goes to the guardian’s email on file, so a typo or an old address means it never reaches the right inbox. The link stops working after 7 days. Staff can then correct the address and send a new invitation, which replaces any earlier unused one. A guardian who already has a login cannot be invited again, and there is no need to resend before day 7.
What a parent can see and do
Attendance and homework
Attendance history and homework for their own child, from what the coach records in class.
Reports, recaps and recordings
Progress reports, class recaps and class recordings the academy shares, plus class resources and events.
Invoices and payments
Invoices and their history. Parents can download receipts and ask for a refund, which staff approve or deny. Paying an invoice online starts on the Grow plan and up.
Leave and make-up requests
A leave request before a missed class, for staff to acknowledge. Make-up credits, open make-up slots, and booking or cancelling a make-up class.
Message preferences
Which messages the family receives, including WhatsApp consent and digest preferences, and consents for their child.
Each guardian is scoped to their own children, so one parent never sees another family’s attendance, invoices or reports. The same scoping and consent rules that govern the rest of the platform carry through to the portal. Read how on the ChessCore security page.
Email invite, your own login, and WhatsApp updates
Every parent has their own login, so there is no shared password floating around a parents’ group chat. Not every parent will open a portal, though, so some updates can also go out over WhatsApp Business when the academy has connected it and the parent has opted in: class reminders, fee messages with a payment link, and class recaps. Parents choose which messages they receive from the portal. Messaging setup and consent are covered on the WhatsApp integration page. To try the portal without closing your parents’ group, you can pilot a portal alongside WhatsApp.
What is sent automatically and what needs review
Class and fee reminders, plus the monthly progress emails your academy enables, are the automated chess parent updates on this page. Monthly reports carry counts and ratings in a fixed template, with no engine analysis or AI narrative inside them. Personal AI message drafts wait for a person to review and send; sending through the copilot needs a second approver. See the full feature set.
Receipts follow successful payments, and make-up credits follow eligible attendance marks. A leave request alone does not mark attendance or issue a credit. By default a coach publishes every class summary before parents see a recap; an academy can choose to auto-publish summaries whose coach notes pass a completeness check instead.
How the portal fits the rest of ChessCore
The portal is not a separate product to maintain. It is a window onto the records, attendance and billing the academy already runs in chess academy management software. Mark attendance once and the parent view updates; record a payment and the invoice shows it. For academies in India, fee payments run through Razorpay and UPI on the page for academies in India, and payment and messaging providers are listed under integrations. Online payments start on the Grow plan and up. Your own domain from the Grow plan up. See plans for online fee collection to compare.
At a glance
The portal in five facts
0
Apps to install
The portal runs in any browser on a phone or a laptop.
7 days
Invite validity
After that staff correct the address if needed and send a new invite, which replaces the old one.
1 login
Per parent
Email and password or a passkey, two-step verification optional, no shared password.
Own child
Scope of every view
One parent never sees another family’s attendance, invoices or reports.
Opt-in
WhatsApp updates
Class reminders, fee messages with a payment link and class recaps, only where the parent opted in.
FAQ
Frequently asked questions
Do parents have to install an app?
No. The academy sends a parent an email invite, which is valid for 7 days. The parent creates a login with an email and password or a passkey, and can switch on two-step verification. The portal then works in any browser, with nothing to install.
What can a parent see and do in the portal?
They see attendance, homework, reports, class recaps and recordings for their own children. They can view invoices, download receipts, ask for a refund, send a leave request, book make-up classes with their credits, and choose which messages they receive. Paying an invoice online needs the Grow plan and up.
Who controls what gets sent to parents?
The academy does. Reminders the academy switches on are fixed templates with no AI text. Personal AI message drafts need a person to review and send them. Class summaries are coach-published by default, or auto-published once the coach notes behind them pass a completeness check, if the academy turns that on.
Related features
Works with the rest of the academy
- Batches and attendanceRecurring batches, a single class moved without touching the rest, attendance and make-up credits.
- Fees and UPI AutoPayOne invoice per fee, part payments kept as part payments, fixed reminder templates, Razorpay and Stripe.
- White label and your brandYour name, logo and colours on portals, emails and certificates, your own domain and your own app.
- Stockfish game reviewStockfish flags the mistakes, the AI drafts an explanation and the coach approves it.
- Student trainingPuzzle sets and homework from 6,095,563 rated puzzles, with completion and accuracy per assignment.
- Progress trackingMonthly reports built from attendance, games, ratings and coach notes, reviewed before AI text reaches a family.
- Live online classesBuilt-in video, a shared board the coach drives, screen sharing, a whiteboard, polls and recording.
- TournamentsSwiss, round robin, knockout, arena, team and simul events with live standings and FIDE reports.
Written by Abhishek Tiwari. See our editorial standards.
